College of Counselling PD Event 24 March 2018



Standing up to Stigma: LGBTQI discrimination in therapy, in the profession and in the wider community

 Develop a richer understanding and increased awareness of the issues, discriminations and particular skills required when working effectively with clients who identify with the LGBTIQ community.

Engage and explore your unconscious personal biases and blind spots and affirm your skills.

You don’t know if your client identifies as LGBTIQ until you know. Increase your knowing and be able to Stand up to the Stigma that is their lived experience. This webinar will provide important information and ideas which support and enhance the essential foundation of unconditional positive regard that we value as counselling professionals.

This webinar will be interactive and experiential, where participants have the opportunity to develop a richer understanding and increased awareness of the issues, discriminations and particular skills required when working effectively with clients who identify with the LGBTIQ community.

This webinar will be presented by Ross Jacobs, who will be joined by a panel made up of Trish Thompson, Kieran O'Laughlan and Candy Jacques.
Date: 24 March 2018

2:00pm—4:30pm (NSW, ACT, VIC, TAS)
1:30pm— 4:00pm (SA)
1:00pm - 3:30pm (QLD)
12:30pm - 2:00pm (NT) 
11:00am—1:30pm  (WA) 

Venue: Online Interactive Webinar (register for link)

PACFA Members $30 (incl. GST)
Student Members $20 (incl. GST)
Non-Members $40 (incl. GST)
This event counts as 2.5 hours of category A CPD for PACFA's membership renewal requirements

Recording only $5 (incl.GST) 
The recording counts as 2.5 hours of Category B CPD for PACFA's membership renewal requirements


Ross Jacobs is the National Clinical Director of QLife, Australia’s first specialist nationwide LGBTI mental health provider. QLife Australia operates a phone and web chat counselling service between the hours of 3.00pm and 12.00am 356 days a year, bringing together the skills of six partner organisations across the country. Prior to the QLife project, Ross was a member of the LBGTI Health Alliance Board as NSW Representative and Senior Counsellor at Twenty10, a NSW wide agency working with gender diverse and same sex attracted youth. Ross trained at the University of Melbourne and the Australian College of Applied Psychology, and is currently undertaking a Masters of Public Health with the University of Sydney. Ross has been involved in community action and mental health since 1999.


Candy Jacques is the senior counsellor at the NSW Gender Centre, specialising in working with the challenges faced by the transgender, intersex and gender diverse community. She provides clinical supervision to other counsellors working in this area. Candy’s past counselling experience was in Women's and Children’s Services with domestic violence, complex trauma, and child sexual assault. Candy’s passions include working with gender, sexuality and complex trauma. Her approaches include Gestalt, Existential Counselling and Psychodynamic Psychotherapy. 

Trish Thompson is a psychotherapist, relationship counsellor and clinical supervisor in private practice in Melbourne.  She is also a Men’s Behaviour Change group facilitator at Relationships Australia, Kew.  Trish has worked with the LGBTIQ community for many years in both community-based organisations and private practice.  She has also provided training on working with the LGBTIQ community for students undertaking counselling and couples’ counselling qualifications.  Trish is a member of the leadership group of the Australian College of Relationship Counsellors and the LGBTIQ interest group (PACFA).

Kieran O’Loughlin is employed at the Victorian AIDS Council (VAC) where he holds the position of Senior Clinician, Training & Capacity Building.  He also works in private practice. His clients (individuals, couples and groups) are predominantly drawn from the Lesbian, Gay, Bisexual, Transgender, Intersex and Queer (LGBTIQ) communities. He has strong expertise in counselling for HIV prevention and providing therapeutic support for people living with or affected by HIV. He also has experience in working with perpetrators, and victims/survivors of LGBTIQ family and intimate partner violence. 


Cancellations made 5 or less working days prior to the course commencement date are 100% non-refundable.

Cancellations made more than 5 working days prior to the course commencement date may apply via email to for a 50% refund.

Alternatively, course bookings may be transferred to another person or to a future course or event. Requests to transfer must be made via email to prior to the course commencing.

After the commencement date/time of the course, no refunds or transfers are possible.


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