Member Only Resources

Coronavirus response resources

PACFA is developing resources for members to support you in your response to the coronavirus (COVID-19) pandemic.

The basics of delivering online therapy
This resource provides an introduction to considerations needed in delivering therapy online in a safe and ethical manner. This is a basic guide and is not a replacement for the in-depth training provided by PACFA in “How to provide Counselling and Psychotherapy using Online Technologies”. PACFA is scheduling more sessions of this course to support members who are delivering online therapy.

Covid-19 Responses and Responsibilities
Free 2 hour webinar recording. There is no one who hasn’t experienced anxiety, and even panic, from the current health crisis which the COVID-19 virus has created. This webinar will explore counselling strategies that can support our clients; the wider consequences of the crisis; working with parents to support children; self-care for practitioners and some of the considerations you need to be aware of before offering counselling online.

Free PDF documents from the webinar.


September is the new November: consequences of Covid’s shattering of our assumptive world
Free webinar recording.  As a way of contextualising the psychosocial toll of Covid 19 in 2020, this webinar defers to Janoff-Bulman’s 1992 shattered assumptions theory where she refers to the myriad consequences of trauma. Within the presenters work over the preceding six months of this webinar(as a therapist, lecturer and supervisor) she became increasingly aware of a persistent and ever-present sense of loss. The micro and macro losses of the past months had taken a huge toll on everyone and had, in her experience, left us feeling, certainly by August, and definitely, by September, as we usually feel in November – emotionally exhausted, war weary and yet hopeful – hopeful that we can steel ourselves for a little longer as we stumble through to a break at Christmas time.  This webinar reviews some of the concepts associated with shattered assumption theory, and considers strategies to manage the current Covid affected life we are living.

Ethics resources

Informed consent and confidentiality issues to be considered for online therapy
This resource has been developed by the PACFA Ethics Committee to guide counsellors and psychotherapists who provide online therapy. It covers some important points to be considered in order to provide online therapy services safely and ethically.

Online Resources for PACFA Members: Mental Health Legislation, Informed Consent and Confidentiality
The PACFA Ethics Committee has compiled examples of federal and state legislation regarding Mental Health, Informed Consent and Confidentiality as they stand in May 2020. Legislation is constantly being changed and amended and it is important that you check the legislation in place at the very specific moment you need to refer to it.

Webinar – PACFA research forum on confidentiality and informed consent
This forum focussed on the findings of PACFA’s Literature Review on Confidentiality and informed consent in counselling and psychotherapy: a systematic review. The review was undertaken by Associate Professor Andrea Lamont-Mills, Steven Christensen and Lauren Moses from the school of Psychology and Counselling of the University of Southern Queensland. The Panel includes Associate Professor Andrea Lamont-Mills, Steven Christensen and Crystal Lockard of the PACFA Ethics Committee. Gina O’Neill chaired the forum.

Boundaries and Record Keeping – Recording
Free webinar recording. This webinar explores the intricacies of boundary settings in therapy, the potential for therapists to feel out of their depth in certain situations, the correlation of record keeping to maintaining ethical boundaries and the importance of reflection and supervision to ethical and safe practice.  Free download of the PDF Slides for the Boundaries and Record Keeping – Recording

AHPA Private Practice Privacy Guide – 2020
Since 12 March 2014 allied health practitioners working in Commonwealth public organisations and private practices have operated under one set of privacy laws: the Australian Privacy Principles (APPs).  The intent of this guide is to provide practitioners whose national association is a member of AHPA with information and resources so that they may increase their understanding and knowledge of current privacy legislation and more specifically the APPs.

BACP Resources

Working in private practice

Working with suicidal clients

Working with older people

Gender, sexual and relationship diversity (GSRD)

Ethical decision-making

Using digital technology

Working online

Working with interpreters