COVID restrictions and vaccination FAQs 

As Australia opens up following multiple Covid-related lockdowns in various states and territories, PACFA has developed some FAQs regarding vaccination, as well as updated our information on practising during the pandemic. 

You can read our vaccination FAQs and our COVID restriction updates on our website. However public health orders often do not mention counselling and psychotherapy specifically, and each state and territory has its own restrictions/vaccination policies which can quickly change or be updated. 

For the latest and most specific advice for our profession, visit your state or territory’s Covid website, or call their Covid hotline.  

Australian Capital Territory 

ACT COVID hotline: (02) 6207 7244, 8am-8pm daily, or go to the ACT Health website at 

New South Wales 

Service NSW: 13 77 88, Monday to Friday, 7:00am and 7:00pm, or go to the NSW Health website at 

Northern Territory 

NT COVID-19 hotline: 1800 490 484, 8am to 4:30pm, seven days a week, or go the NT Health website at 


Qld COVID-19 hotline: 13 42 68, or go to the Qld Health website at 

South Australia

SA COVID-19 Information Line: 1800 253 787, 9am to 5pm 7 days per week, or go to the SA Health website at or 


Tasmanian COVID hotline: 1800 671 738, or go to 


Victorian 24/7 COVID hotline: 1800 675 398, or got to 

Western Australia 

Western Australian COVID hotline: 13 26843, or go to